You’re ready for a complete reimagining of your digital spaces

…so they deliver the seamless experience your clients expect – and deserve.

When your website, course platform, billing - and all the rest - play well together...

Your clients feel like they’re flying private.

But currently, your systems have a bit too much turbulence. You’re embarrassed when clients get fire-hosed by too many email notifications, and exasperated when they receive none at all. You can picture an intentional, supportive experience where everything just works. But your team can’t quite execute it and you don’t want them learning as they go.

Caitlin wearing a black and white striped collared shirt, posing with her arms crossed on a blue background.

The cocreator you've been dreaming of.

Let’s reimagine the entire journey – from the moment a client comes through your door – and design an exceptional experience where each person is superbly serviced, their needs are anticipated, and the ball never drops.

I’m here to give you the freedom to show up fully for your clients because you trust the framework supporting this whole *thing* is on lock. 

See how I’ve done it for businesses like yours:

Together we can elevate:

Group Programs

Elevated group program containers where every invitation and confirmation message is aligned and on-brand.

Online Communities

Frictionless membership communities where everyone feels valued and knows how to participate.

Digital Courses

Beautiful online courses with accessibly designed workbooks and gamified engagement.

How it works:

#1 Reimagine

First, we explore what your vision could look like and identify opportunities to pump up the swoon-factor. We’ll resolve any sticky stuff in advance and get hyper clear about the time / tech / talent / scope of work needed to make it all happen.

#2 Redesign

With a detailed plan of what we want to create, we can dive into making it real. I’ll assemble and manage the dream team, pulling from a diverse pool of creative colleagues and working alongside them to make the magic happen. (I'm happy to introduce you, so you know who’s working in your business!)

#3 Refine

When the build is complete, I’ll train your current team and document how everything works so it’s easy to onboard future hires. You’ll be supported through launch to head off any hiccups. And I’ll circle back for refinements after you’ve had some time to “try it on” and see what needs tailoring.

#1 Reimagine

First, we explore what your vision could look like and identify opportunities to pump up the swoon-factor. We’ll resolve any sticky stuff in advance and get hyper clear about the time / tech / talent / scope of work needed to make it all happen

#2 Redesign

With a detailed plan of what we want to create, we can dive into making it real. I’ll assemble and manage the dream team, pulling from a diverse pool of creative colleagues and working alongside them to make the magic happen. (I'm happy to introduce you, so you know who’s working in your business!)

#3 Refine

When the build is complete, I’ll train your current team and document how everything works so it’s easy to onboard future hires. You’ll be supported through launch to head off any hiccups. And I’ll circle back for refinements after you’ve had some time to “try it on” and see what needs tailoring.

“Yes, I want this!”

Awesome! We’ll start with Phase 1: Reimagining, which looks like…

Get Started.

$1200 to get started

Your initial payment covers Phase 1: Reimagining. Phases 2+3 start at $6800, for a total of 8k+. There is no obligation to continue past Phase 1.

FAQ:

You’ve got Q’s, I’ve got A’s. And if your question isn’t answered here, feel free to contact me.

While each project is different, you can expect a blend of:

  • Customer journey mapping
  • Suggestions for shoring up any gaps in the experience and making it delightful
  • A list of assets to be created
  • Talent needs
  • Tech stack selection
  • Timeline for implementation
  • Video walkthroughs & visual aids

There’s plenty of touchpoints to make sure we’re steering in the right direction, and 2 rounds of revisions to dial it in.

Sure! There’s no obligation to continue to Phase 2. You’re welcomed to have your own team implement the roadmap. 

Maybe, if you’re already clear on what you need built. Get in touch and we’ll talk it through!

I’ll pull from my diverse network of 50+ freelancers (everyone from gamification consultants to automations wizards) to create a dream team specific to your project. 

I’m also happy to work with your in-house crew or mix-and-match, collabing with your favoring providers and supplementing with new faces. 

However it pans out, I’ll manage and work alongside them so you get a cohesive result without having to play project manager.

Yep! I’m not beholden to specific platforms – I’ll help you choose the tech stack that’s best for you, and get it all set up.

But while you’re here, some of my favorite tools are: Zapier, ActiveCampaign, Kajabi, WordPress, Dubsado, Podia, Miro, AirTable, ConvertKit…

Phase 1: Reimagining is a blend of exploring, researching, auditing, and roadmapping. I can go deep or broad here, depending on your needs. 

Phase 2: Redesigning is a blend of creating, connecting, testing, and project managing. Exactly what we’re redesigning depends on the scope of your project, but generally includes thinks like infrastructure, automations, and multimedia content creation (web pages, copy, graphics, video, all that jazz.)

Phase 3: Refining is a blend of training, documenting, launching, editing and celebrating. The format for this phase is flexed to suit your internal team’s needs so they’re supported through the transition.

Phase 1: Reimagining takes about 2 weeks. The other phases vary depending on the scope of your project, but 8 weeks is a good ballpark.